Getting your money back should be easy

We’ve streamlined the claims process to make using your insurance as easy as possible. There are three options for filing a claim - choose the one that’s most convenient for you and follow the instructions below. And remember, if you have any questions about your claim, you can always reach out to us.

How would you like to file your claim?

How to file from the employee portal

Log in to your portal

Once you’re logged in, click the “File a Claim” button.

Follow the prompts on the screen, and submit your claim.

Coming soon!

The Triada team is working on our employee portal, so you can access your claims easily online.

You'll need

A Triada Employee Portal account

Contact support@triada.com if you need to create a profile or are having trouble logging in.

Copies of any receipts or medical records and explanation of benefits related to your claim

The list of required documents varies by policy, but you will see a list of required documents at the top of every claim form.

How to file through email or fax

Fill it out and attach copies of all required documents listed on the form.

Email to claims@triada.com or fax it to (281) 741-1830. You’ll receive an email confirmation of your submission once we receive it.

You'll need

A pen or pencil

You'll need this for filling out the claims form.

Copies of any receipts or medical records and explanation of benefits related to your claim

The list of required documents varies by policy, but you will see a list of required documents at the top of every claim form.

How to file by mail

Fill it out and attach copies of all required documents listed on the form.

Send the completed claim form to:

Triada Health, Attn: Claims Department
10713 W. Sam Houston Pkwy N. Suite 100
Houston, Texas 77064

You'll need

A pen or pencil

You'll need this for filling out the claims form.

Copies of any receipts or medical records and explanation of benefits related to your claim

The list of required documents varies by policy, but you will see a list of required documents at the top of every claim form.

Have questions about your claim?

Give us a call