Getting your money back should be easy

We’ve streamlined the claims process to make using your insurance as easy as possible. There are three options for filing a claim - choose the one that’s most convenient for you and follow the instructions below. And remember, if you have any questions about your claim, you can always reach out to us.

How would you like to file your claim?

How to file from the employee portal

Log in to your portal

Once you’re logged in, click "Forms, Documents, Links" button on the left-hand side.

Fill it out and upload attach copies of all required documents listed on the form and submit according to form directions.

Coming soon!

The Triada team is working on our employee portal, so you can access your claims easily online.

You'll need

A Triada Employee Portal account

Contact support@triada.com if you need to create a profile or are having trouble logging in.

Copies of any receipts or medical records and explanation of benefits related to your claim

The list of required documents varies by policy, but you will see a list of required documents at the top of every claim form.

How to file through fax

Fill it out and attach copies of all required documents listed on the form.

Fax it to (281) 741-1830.

You'll need

A pen or pencil

You'll need this for filling out the claims form.

Copies of any receipts or medical records and explanation of benefits related to your claim

The list of required documents varies by policy, but you will see a list of required documents at the top of every claim form.

How to file by mail

Fill it out and attach copies of all required documents listed on the form.

Send the completed claim form to:

Triada Claims
P.O. Box 46805
Cincinnati, OH 45246

You'll need

A pen or pencil

You'll need this for filling out the claims form.

Copies of any receipts or medical records and explanation of benefits related to your claim

The list of required documents varies by policy, but you will see a list of required documents at the top of every claim form.

Have questions about your claim?

Give us a call